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October 10, 2009 – Add Live Chat To Your Website

Olark is the easiest way to get live chat on your website, big or small. It will help you sell better using simple live chat on your website. Chat with your website visitors while they browse, using your mobile device or instant messenger. Chat with visitors on your website from your desktop, your laptop, your iPhone, or your Blackberry.

It works with standard chat (IM) clients (like iChat, Pidgin, and Meebo) and services (Google Talk and Jabber) which means YOU get to decide what software to use. Check out all the features that work to make you money.

1. Multiple operators: Handle higher volumes of visitors with more operators. Each operator connects using the chat client of their choice and other operators are automatically notified when a visitor’s chat has been responded to, eliminating duplicate responses.

2. Offline Messages and Hiding: Even when you’re unavailable for chat you can gather qualified leads (name and email) from your website as people leave messages on the widget. You can also choose to simply hide the Olark widget when you’re unavailable.

3. Complete visual customization: Your brand is important and they provide themes, easy color customization and even a white label (non-branded) version so Olark fits right into the look and feel of your site.

4. Chat Links: Use Olark anywhere without code. They are short URLs that when clicked, automatically overlay Olark on top of any webpage, allowing you to chat with anyone who clicks the link, NO CODE REQUIRED!

5. Chat Transcripts: Access important conversations with important information like emails and phone numbers already pulled out for you.

6. Know your users: This service lets you know all sorts of useful information about your users in real time.

7. Continue chats across pages and off-site: Chats persist as visitors move through your site and even off-site when a visitor follows an external link.


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